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Services

One stop service solution to your complex.

Our proactive approach

We take a proactive approach to property management, identifying potential issues before they become problems. This allows us to work alongside Managing Agents and Trustees to provide specialist support that helps guide, assist, and execute necessary work and repairs. Quotations on request and terms and conditions apply. 

Body corporate - compliance

Body corporate - compliance

Ensure every sectional title complex adheres to CSOS legislation.

10-year maintenance plans

10-year maintenance plans

Assist with preparation of the 10 Year plan and budget costing as well as managing the execution of these plans using our buying power for the best market prices.

Risk assessments

Risk assessments

A Risk Assessment identifies and manages risks to ensure safety, compliance, and sustainability in a sectional title complex or estate.

Health of complexes

Health of complexes

Promote the overall health and sustainability of complexes.

Fire safety & security assessments

Fire safety & security assessments

Conduct risk, fire safety, and security assessments for insurance purposes and the safety of the people and their assets.

Body corporate property valuation:

Body corporate property valuation:

To get a specialist valuator to inspect the Complex and provide a property valuation report to eliminate from under or over insured.

Compliance with the South African National Building Regulations and Fire Safety

Compliance with the South African National Building Regulations and Fire Safety

Requires adhering to various fire and emergency safety standards to comply with the relevant legislation. These standards ensure that residents and tenants are safe in the event of a fire or other emergency.

Maintenance support and claims assist

Maintenance support and claims assist

We have a dedicated team to assist with reporting, quotations, emergency repairs and any other non-claims related repairs.

Legal guidance

Legal guidance

Provide legal advice for complex situations. Attorneys specialise in Sectional Title Act and the law.

Architectural specialists

Architectural specialists

Architectural specialists ensure sectional title complexes are functional, compliant, and expertly designed, assisting with construction, renovations, and development.

Structural engineering inspections and reports

Structural engineering inspections and reports

Structural engineering inspections ensure the safety and integrity of a complex by identifying weaknesses or risks in the building’s structure.

Leak detection services

Leak detection services

Leak detection services locate hidden leaks in plumbing, walls, and ceilings, addressing issues before they escalate. They are essential for maintaining the complex's safety and sustainability.

Plumbing & drainage services

Plumbing & drainage services

My Complex provides expert plumbing services tailored to sectional title and homeowner associations. From minor repairs to major system issues, we ensure your complex's plumbing stays in top condition.

Electrician services

Electrician services

My Complex provides expert electrical services for sectional title properties, homeowner associations, and estates. From repairs to installations, we ensure safety and compliance with industry standards.

Security assessment

Security assessment

A Security Assessment evaluates your complex's infrastructure, systems, and risks. My Complex’s specialists ensure effective measures are in place to reduce crime and ensure residents' peace of mind.

Plans

Plans

Sectional title plans define ownership rights, responsibilities, and boundaries within a complex. They are essential for property management, compliance, and dispute resolution.

Compliance check list

Compliance check list

Ensure complexes remain compliant through regular assessments. See form on the website to complete.

Training

Training

My Complex offers comprehensive training for managing agents, trustees, and property owners on legalities, industry trends, and compliance to enhance effective sectional title management.

Webinars

Webinars

We host regular webinars on sectional title and homeowners’ association topics. Stay updated on upcoming sessions by visiting our website or subscribing to our newsletter.

Body corporate insurance support and advice

Body corporate insurance support and advice

MY Complex work with a dedicated broker who understand the specific needs of sectional title and Homeowners associations. This means your complex receives customized insurance coverage that best suits its size, location, and risks.

Energy efficiency

Energy efficiency

Advocate for cost-saving energy solutions, including solar energy. We partnered with specialist who is familiar with Complexes and the best option for the owners.

Smart technology

Smart technology

Integrate modern technologies like fibre optics, best and safest solution for your Complex or Estate.

Vetted contractors

Vetted contractors

My Complex helps you choose the right sub-contractors - Expert registered contractors/ plumbers - Assistance with maintenance related matters and claim quotations through professional and registered Contractors.

Body corporate - compliance

Body corporate - compliance

Ensure every sectional title complex adheres to CSOS legislation.

Our Initiative-taking Approach

Our My Complex philosophy is built on a proactive mindset, prioritising the anticipation of challenges before they escalate into issues. We recognise that successful property management demands foresight, responsiveness, and teamwork. That’s why we provide a full range of services designed to meet the specific needs of Managing Agents, Trustees, and Self-Managing Owners in residential complexes.

At the heart of our My Complex philosophy is a proactive approach that focuses on anticipating challenges before they become problems. We understand that effective property management requires foresight, responsiveness, and collaboration. That is why we offer a comprehensive suite of services tailored to the unique needs of Managing Agents, Trustees, and Self-Managing Owners in residential complexes.

We serve as trusted advisors, helping navigate the complexities of managing common areas and shared responsibilities. We offer valuable insights and strategic recommendations for property improvements, repairs, and cost-effective maintenance solutions, ensuring the property is managed in a way that maximizes long-term value for all stakeholders.

We function as an extension of their team, offering hands-on support with day-to-day maintenance, urgent repairs, and long-term planning. We provide guidance on best practices for maintaining property value, ensuring regulatory compliance, and managing unexpected issues, all while fostering a smooth and efficient management process.

That every Sectional Title Complex in South Africa will be compliant with the current CSOS legislation.

To build a team of committed professionals that will assist Sectional Title and Homeowners to become Healthy and Compliant by offering unique value-added services and products.

Honesty & Transparency Trust
Commitment Professional Service Excellence Relationship Adding Value

Our philosophy

My Complex is a turnkey solution to give all Sectional Title and Homeowner Associations the access to connect all parties via a one stop service delivery.